Program Management

UEI has a robust and proven Program Management process that ensures a seamless and cost-effective transition into manufacturing with on-time delivery and exceptional quality.

Each program is assigned a Customer Service Representative/CSR as their main point of contact. Each CSR has years of proven program experience to draw from as well as a strong knowledge of electronics manufacturing.

Each team is assigned resources to support the Customer Service Representative. This includes:

Project Engineer
Process Engineer
Test Engineer

This well rounded team allows for flexibility of managing new product introductions/NPI, ramp-to-volume, and/or end of life manufacturing scenarios. UEI has been serving the electronics manufacturing community for 30 years and has the tools and resources in place to carry out a flawless execution of your products entry into the marketplace.

Your Program Manager provides you with measurable results with our Quarterly Business Reviews. These documents help you track quality, delivery, cost reductions and other performance measures.

A typical review includes:

Customer input – sales trends, new product development, component technology trends, outsourcing strategy and objectives
UEI sales history with customer
UEI quality performance – product returns, corrective actions
Delivery performance and any issues affecting deliveries
Program performance – design for manufacturing, ECO, ADR, documentation
Prototyping – verification – validation
Quotations – information required/desired, quote turnaround time, new product quote, quote of existing product(s), quote clarity/format
Inventory levels
New Program Introductions (NPI)
UEI/customer goals and objectives